No Refunds Policy

At PushPeak Fitness, we are committed to delivering a high-quality product that meets your fitness needs. Please note that we have a strict no-refunds policy under all circumstances except for a damaged or defective product.

 

Damaged or Defective Items

If you receive a product that is damaged or defective upon arrival, we sincerely apologize for the inconvenience. To address this issue promptly, please follow these steps:

1. Contact Us: Email our customer service team within 7 days of receiving your order. Include:

   • Your order number.

   • A clear description of the issue.

   • Photos or videos of the damaged/defective product.

2. Review Process: Once we receive your claim, our team will review the details and determine if the product is eligible for replacement.

3. Resolution: If approved, we will send you a replacement product at no additional cost.

 

Important Notes

• Claims for damaged or defective items submitted after 7 days of delivery may not be honored.

• Refunds will not be issued for any other reasons, including but not limited to a change of mind, misuse, or dissatisfaction unrelated to damage or defects.

 

For any questions or concerns, please contact us at. We are here to assist you!

Thank you for your understanding and for choosing PushPeak Fitness.